Shipping policy
At House of Exotiva, we want you to enjoy your products as quickly and smoothly as possible. Here’s everything you need to know about our shipping process:
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- You’ll receive a confirmation email with your order details as soon as it’s placed.
Shipping Time & Delivery
- Standard delivery within India takes 4–7 business days depending on your location.
- For metro cities, delivery is often faster (3–5 business days).
- We currently ship only within India.
Delays
- While we work with reliable courier partners, occasional delays may occur due to unforeseen circumstances like weather, strikes, or festive rush. We’ll keep you updated in such cases.
Wrong Address / Failed Delivery
- Please make sure your shipping details are correct at checkout. Orders with incomplete or incorrect addresses may be delayed or returned.
- If a package is returned due to incorrect address or repeated failed delivery attempts, reshipping charges may apply.
Need Help?
For any questions about your order or delivery, reach us at:
📩 contacthouseofexotiva@gmail.com